Lumi Beauty Boutique

Certify every provider to the Lumi standard.

A 14-day provider certification program combining theory, practical evaluation, trainer scoring, model feedback, and final approval.

14 Day Program

0–100 Readiness Score

GM Final Approval

Every provider assessed on theory, practical skill, trainer scoring, model evaluations, and professionalism — before working independently.

Lumi Beauty Boutique — Lawrenceville, Pittsburgh

Certification Standards

What it takes to be Lumi-certified.

Every provider moves through five evaluation dimensions across the 14-day journey. A readiness score (0–100) is calculated continuously — a score below 85 blocks certification.

Theory & Knowledge

Module completion, reading materials, and quiz scores. Providers must pass all quizzes at 80% or above to advance.

Practical Evaluation

Live service performance assessed by a trainer across 8 dimensions: technical skill, consultation, sanitation, client communication, service flow, retail, rebooking conversation, and overall quality.

Trainer Scorecard

A scored evaluation form for each required service. Trainers score 1–10 on each dimension and provide written approval before a provider can serve clients independently.

Model Evaluation

Client-facing performance reviewed by a model client. Feedback covers service consistency, client experience, and professionalism.

Professionalism

Onboarding conduct, attendance, communication with management, and readiness to represent Lumi's brand standards.

Training Modules

What you'll learn.

Ten foundational tracks cover every service, skill, and standard a Lumi provider needs.

Lumi Culture & Expectations

Welcome to Lumi, client experience standards, provider expectations, revenue philosophy, and professionalism standards.

Client Experience

Consultation process, building trust, communication, handling difficult situations, creating a luxury experience.

Brow Services

Brow anatomy, mapping, face shape analysis, tint theory, lamination theory, contraindications, aftercare.

Lash Lift & Tint

Lash anatomy, lift theory, shield selection, tint theory, contraindications, troubleshooting, aftercare.

Hydrafacial Services

Machine components, treatment protocol, customization, booster selection, product knowledge, homecare recommendations.

Consultations & Treatment Planning

Discovery questions, skin analysis, service recommendations, building treatment plans, documentation standards.

Rebooking & Client Retention

Why rebooking matters, rebooking scripts, objection handling, client retention strategies. Target: 60%+ rebooking rate.

Membership Sales

Membership overview, benefits, membership scripts, and objection handling for membership program conversion.

Retail Recommendations

Product knowledge, recommendation framework, retail conversations, and homecare education strategies.

Safety, Sanitation & Contraindications

Infection control, state board requirements, service contraindications, emergency procedures, equipment sanitation. Final exam: 25 questions at 90%.

Knowledge Assessment

Know it before you do it.

Every track locks practical sign-off behind demonstrated knowledge. Providers earn their way to the treatment room.

Knowledge Checks

20 questions per service track — verifies comprehension before hands-on practice.

Module Quizzes

10 questions per module at 80% passing score. Retake until mastered.

Final Exam

25 questions on Safety & Sanitation. Requires 90% to pass — the highest bar in the program.

Practical Sign-Offs

5 procedures require live trainer sign-off

Brow Wax
Brow Tint
Brow Lamination
Lash Lift
Lash Tint
Full Hydrafacial Service
Machine Setup
Client Consultation
Product Recommendation

Each sign-off includes trainer notes and timestamps for the management record.

Lumi Provider Academy Certified Provider Provider Name Date Issued

Certification

The badge that means a provider is certified.

A Lumi Provider Certification is issued only after all five evaluation dimensions are complete and the GM reviews the readiness score. Every provider's status is tracked in real time.

Readiness score of 85 or above (all 5 dimensions evaluated)

All practical service evaluations filed and approved by trainer

All theory quizzes passed at 80% or above

Model evaluation completed with passing feedback

GM certification decision issued

Enrollment Open

Your first step to becoming Lumi-certified.

Lumi Provider Academy trains estheticians and wax specialists to the Lumi standard — and certifies them when they get there. Enrollment is reviewed by our team before access is granted.

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